Technical assistance must arrive quickly and work perfectly. That’s why we offer an extraordinary range of services, with the assurance that highly-qualified NETZSCH personnel perform these services all over the world. Our specialists provide quick and reliable assistance. We advise you in your own language, wherever you are.
The NETZSCH service network extends to all corners of the globe. As a result, we strengthen the competitive capacity of our customers, facilitate trouble-free, efficient processes and ensure maximum machine availability.
A pump from NETZSCH has been individually produced and tailored to your requirements. So, of course, we support you at the next stage as well ? installation and commissioning to ensure that your new pump can work as a component in a complex system as effectively and reliably as you would
expect from a branded product.
Maintenance and repair
With NETZSCH’s maintenance contract, you are on the safe side right from the start. Through preventive maintenance and regular inspections, you make budget savings, minimise downtimes and extend the service life of your pump and system. You receive your customised maintenance contract from us which corresponds to your individual pump requirements.
Troubleshooting and damage analysis
Decades of experience and sophisticated knowledge management are the basis of our know-how in the detection of wear and damage. Our specialists are happy to provide support with troubleshooting and part identification for all our pump and grinder models.
We replace older components of the pump with our latest technical developments to bring your system right up to date. This means increasing your productivity and saving costs.
Customer-specific training programmes
With on-site training at your premises, we focus on practice, individually tailored to your processes. The clear advantage of on-site training is that your staff are only away from work for a short time and that you ensure a skeleton staff for your system.
We offer two-day theory and practice seminars at the Waldkraiburg plant for all maintenance and production staff, for planners and everyone who has an interest. Our detailed product knowledge enables us to show you how to avoid and rectify errors in commissioning, maintenance and repair.This means time and cost and savings.